Refund and Returns Policy
Overview At MCR Stone Designs, all our products are completely bespoke, handmade marble items. Due to the custom nature of our work, we do not accept refunds or returns. Every piece is crafted to order, ensuring a unique and high-quality product tailored specifically to your requirements.
Refunds We only offer refunds if we are unable to source the selected material for your order. In such cases, we will contact you to discuss available alternatives or process a refund.
Alternative Payment Options To provide flexibility for our customers, we offer Klarna as an alternative payment method. Klarna allows you to split the cost of your purchase into manageable payments, making it easier to invest in high-quality, custom-made stone products. Klarna’s payment options include:
- Pay in 3 Installments: Spread the cost into three interest-free payments.
- Pay Later: Delay your payment for up to 30 days with no interest.
- Financing: Flexible monthly payment plans available.
Please note that Klarna’s payment options are subject to eligibility checks and approval. Any Klarna financing agreements are handled directly with Klarna, and MCR Stone Designs is not responsible for any payment issues or disputes regarding Klarna financing.
Contact Information If you have any concerns or inquiries about your order, please contact us at info@mcrstonedesigns.com.